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Security Policy
Effective Date: June 5, 2025
At Quality Paramedical Services, we take data protection and client privacy seriously. Our Security Policy outlines the measures we take to safeguard your personal, medical, and technical information while using our services or visiting our website.
1. Information Protection
We protect all collected information using administrative, technical, and physical safeguards. These include:
Encryption of sensitive data during transmission (e.g., SSL/TLS for forms and secure email communication)
Password-protected systems and secure authentication for employee access
Role-based access controls to ensure only authorized personnel handle personal or medical information
Data minimization to store only necessary information for the shortest required time
2. Secure Storage and Access
All personal and medical information is stored:
In encrypted databases or secure physical files with limited access
On servers or systems protected by firewalls and intrusion detection systems
With access restricted to authorized phlebotomists, nurses, or administrative staff who require it to fulfill their duties
3. Employee Training and Accountability
All team members undergo:
Confidentiality training and sign data privacy agreements
HIPAA-compliance education for handling medical data
Regular reviews of internal security protocols and incident response procedures
Employees who violate these security policies are subject to disciplinary action, up to and including termination.
4. Website and Application Security
Our website uses HTTPS to secure all communication
We regularly scan for malware, vulnerabilities, and unauthorized access attempts
We apply regular updates and patches to all hosting systems, software, and plugins
5. Incident Response and Breach Notification
In the event of a data breach or unauthorized access:
We will immediately investigate and contain the incident
Affected individuals will be notified promptly as required by applicable law (e.g., HIPAA or state regulations)
We will work with appropriate cybersecurity professionals to resolve vulnerabilities and prevent recurrence
6. Client Responsibility
To help maintain data security:
Do not share sensitive personal or medical information through unsecured channels (e.g., public Wi-Fi or social media)
Always verify our communications come from a legitimate @qualityparamedicalservices.com domain
Contact us immediately if you suspect misuse of your data or unauthorized contact claiming to represent us
7. Policy Updates
This Security Policy may be updated periodically. All changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding our security practices, please contact:
Quality Paramedical Services
contact@qualityparamedicalservices.com
716-343-5835